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Overview:

Welcome to the Soundeffects.ch Online Shop
Ordering a Sound Library
Ordering individual sound files
Paying with PayPal

General questions about the shop

Welcome to the Soundeffects.ch Online Shop

We are happy to welcome you to the Soundeffects.ch Online Shop. Now you can order professional 5.1 Surround Sound effects and entire Sound Libraries 24 hours a day, 7 days a week. Online orders will be automatically transmitted to us and dispatched as fast as possible.

This page will answer all your questions about online ordering. If you still have questions after reading this, or if you would prefer to order some other way, please do not hesitate to call or email us.

You can call us from Monday to Friday, 9am to 5pm, Central European Time.

Now it is Thursday 11th 2010f March 2010 16:49.

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Ordering a Sound Library

If you wish to order a Soundeffects.ch Sound Library, please click on the respective "BUY NOW" button. A confirmation note will inform you that the chosen item has been moved to your shopping cart. Should you already have an identical item in your cart, the system will tell you so. If you wish to order more than one Library, you can enter the number of Libraries at a later stage in the ordering process.

Your personal shopping cart

Click on the button „CART“ to see the contents of your personal shopping cart.

Deleting an item

Click on to remove an item from your shopping cart.

Delete all items

Click on "Clear Cart" to delete all items from your Soundeffects.ch shopping cart.

The following information will appear: "Your soundeffects.ch cart is empty".

Ordering a Library, Continued

As soon as you have added a Library to your shopping cart, the "PayPal Buy Now" button will appear. PayPal is a specialized online payment service. More than 100 million registered users use its simple and secure services. Read more about PayPal in this paragraph: Paying with PayPal.

As soon as you click on the PayPal button, you will be connected to PayPal.

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Ordering individual sound files

If you wish to order individual sound files from Soundeffects.ch, please click on the button to add the desired sound file to your shopping cart. A note will inform you that the file has been added to your cart. Should you already have an identical item in your cart, the system will tell you so.

-Your personal shopping cart

Click on „CART“ to see the contents of your personal shopping cart.

-Deleting an item

Click on to remove an item from your shopping cart.

-Delete all items

Click on "Clear Cart" to delete all items from your Soundeffects.ch shopping cart.

-Ordering Sound Files, Continued

If you have selected one or more sounds and added them to your shopping cart, please click on "CLICK HERE TO CONTINUE ORDERING SOUND FILES ONLY".
In order to mail the sounds (on CD or DVD) to your address, we need you to enter your mailing address on the next page.

-Entering your mailing address

A summary of your order as well as your mailing address are displayed on the page. Please check the information and make the necessary changes, if needed.

-Submitting your order

Click on the "SUBMIT YOUR ORDER TO SOUNDEFFECTS.CH" button to submit the order. You will automatically receive a confirmation email containing the order details.

-Simple and secure payment with PayPal

As soon as you have submitted your order, your personal PayPal button will pop up. PayPal is a specialized online payment service. More than 100 million registered users use its simple and secure services. Read more about PayPal in the following paragraph: Paying with PayPal.

Click on the button and you will be immediately forwarded to the PayPal site.

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Paying with PayPal

PayPal accepts the following credit cards:

The pictured button will connect you to the online payment service, PayPal.

As soon as you have clicked on the button, you will be connected to PayPal. The window pictured below will open. You now have two options: paying by credit card or through your PayPal account. The latter option is only open to customers who already have an account with PayPal.

Please log in if you have a PayPal account and would like to use it for payment.

PayPal: Paying with your credit card

If you do not have a PayPal account, please click on "Don't have a PayPal account? Click here" and the following page will open:

You can only pay by credit card. Please enter your details and follow PayPal's instructions.

As soon as we have received payment, we will ship your order.

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General questions about the shop

Can I pay by credit card?

Yes. Because the payment procedure is ultimately handled by PayPal, the following credit cards are accepted:

Please click here to find out more about paying with PayPal.

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-Is paying by credit card safe with Soundeffects.ch?

The payment procedure is ultimately handled by PayPal, so all sensitive data will automatically be transferred via a secure and specially encrypted connection.

PayPal is a specialized service for online payment processing with more than 100 million registered users worldwide. PayPal guarantees the secure transfer of sensitive user data. If you are still unsure about using PayPal and/or unfamiliar with its services, please read more about PayPal on the Official PayPal Website.

Here's another advantage of PayPal: Soundeffects.ch has no access to any sensitive data. The only customer information we can access is the mailing address entered during ordering.

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-How long does Soundeffects.ch store personal information?

Soundeffects.ch guarantees that any collected data will be continuously deleted by the shop system. This also includes your mailing address.

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-Why does the currency change to Euros on the PayPal site?

This is a normal step. When setting up the function of the PayPal button, a currency for online payment has to be selected. Because the choice of currencies is limited, payment has to be made in Euros. Therefore, the purchase price in the shopping cart will automatically be converted to Euros.

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Customs Duties & Taxes

Your order confirmation will provide the total value of your order and the method of its shipment, and it will confirm that this amount has been charged to your credit card, but it will not include the value of any local Customs import duties or taxes. All import taxes and duties are the sole responsibility of the purchaser, and must be paid to the appropriate authorities before product can be delivered.

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Order Changes & Cancellations

We accept all requests for order changes and cancellations - until your product has been shipped. Simply contact us via email and we will do our best to assist you. If your request for a change or cancellation is not received before the shipment leaves our warehouse, we ask that you refuse its delivery and instruct the courier to return it to Soundeffects.ch, its place of origin.

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